Delete a Loan

When you delete a loan, it is moved to the (Trash) folder. As an alternative to deleting a loan, you may want to move it to another folder, such as the (Archive) folder or an inactive loans folder.

To Delete a Loan:

  1. On your Pipeline, select one or more loans.

  2. Click the Delete icon.

  3. On the Delete window, click Yes to confirm deletion of the loan.

    • If you are deleting more than one loan, select the Apply to all items checkbox to confirm the deletion of all of the loans at once.

About the (Trash) Folder

The (Trash) folder is used to improve control and management of deleted loan files as described below.

  • Loans in the (Trash) folder can be viewed but not changed. Access to the (Trash) folder is controlled at the User Groups level.

  • When a loan is deleted from a non-(Trash) folder, it is moved to the (Trash) folder. A server log entry is made to indicate the time and the user who deleted the loan.

  • Only users who are authorized to do so (through their assigned persona), can permanently remove (or restore) a loan from the (Trash) folder.

  • When a loan is deleted from the (Trash) folder, a server log entry is made to indicate the time and the user who permanently deleted the loan.

  • When a loan is restored from a (Trash) folder, a server log entry is made to indicate the time and the user who restored the loan.