eDisclosure Fulfillment
RESPA and RESPA-TILA regulations states that once a mortgage broker (or mortgage provider) receives an application or information sufficient to complete the application, the lender who agrees to go forward on the application (or the mortgage broker) must provide the initial disclosures, including the GFE or Loan Estimate, to the borrower within three business days. The lender is responsible for determining whether or not the GFE or Loan Estimate has been provided.
After a loan team member sends the required initial disclosures to a borrower using the eFolder's eDisclosures option, the eDisclosure Fulfillment service automatically notifies them when the borrower fails to view the documents in the package electronically within a specified time.
When the notification is sent, the eDisclosure Fulfillment service prepares a securely printed version of the disclosure package and sends it to the primary borrower on the date of your choice. The package is prepared by ICE Mortgage Technology and sent via the U.S. Postal Service (USPS).
To set up the notifications you want the service to send and the date when the printed disclosure package should be prepared and sent to the borrower, you must first start the service, and then make your selections on the Send eDisclosures window that displays during the Send eDisclosure Documents process. For more information on these eDisclosure Fulfillment service options, view the eDisclosure Fulfillment Service topic.
To Start or Stop the eDisclosure Fulfillment Service:
By default, this service is turned off.
-
On the menu bar, click Encompass, and then click Settings.
-
On the left panel, click Additional Services, and then click eDisclosure Fulfillment.
-
To start the service, click the Start Service button located in the upper-right corner.
-
To stop the service, click the Stop Service button located in the upper-right corner.
-
-
Select or clear the Check to schedule Fulfillment Service for all packages checkbox.
-
When the checkbox is selected, the Schedule a Fulfillment Service for this package checkbox is selected by default on the Send eDisclosures window when an Encompass user sends an eDisclosure package to the borrower.
-
When the checkbox is not selected, the Schedule a Fulfillment Service for this package checkbox is not selected by default in the Send eDisclosures window when a user sends an eDisclosure package. The user will have the option to select the Schedule a Fulfillment Service for this package checkbox themselves to schedule the Fulfillment Service when they send eDisclosures.
-