Dial-IQ Videos

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Dial-IQ 2.0 Admin Training (17:23)

Dial-IQ Admin | Part 1: Overview (1:21)

Dial-IQ Admin | Part 2: Product Requirements and General Settings (4:20)

Dial-IQ Admin | Part 3: Outbound Dialing and Dial-IQ Action Window (4:57)

Dial-IQ Admin | Part 4: Scheduled Dial (3:38)

Dial-IQ Admin | Part 5: Shotgun Connect and Control Connect (6:05)

Dial-IQ Admin | Part 6: Get Lead Button (1:51)

Dial-IQ Admin | Part 7: Click to Dial (1:16)

Dial-IQ Inbound Administrator: Part 1 - Overview (2:09)

Dial-IQ Inbound Administrator: Part 2 - Call Flows and Voice Applets (10:03)

Dial-IQ Inbound Administrator: Part 3 - Creating a Simple Call Flow (3:52)

Dial-IQ Inbound Administrator: Part 4 - Inbound Distribution (3:51)

Dial-IQ Inbound Administrator: Part 5 - Provisioning Inbound Numbers (3:09)

Dial-IQ: User Detail Report (2:18)

Dial-IQ: User Activity Summary Report (3:03)

Dial-IQ Reporting: Call History Reports (3:14)

Dial-IQ: Live Coaching (3:38)

Webinar: Dial-IQ 2.0 Administrator Webinar for Standard Clients
What's in this video: 0:00 - Introduction | 0:50 - What is Dial-IQ? | 1:40 - How Dial-IQ Works | 2:50 - Distribution | 5:15 - Global Dial-IQ Settings | 11:30 - User Level Settings | 14:10 - Conclusion

Webinar: Dial-IQ 2.0 User Training Webinar
What's in this video: 0:00 - Introduction | 1:00 - What is Dial-IQ? | 2:25 - Setting Up Dial-IQ | 4:24 - Introduction to New User Interface | 7:50 - Click to Dial and Taking an Action | 10:15 - List Dialing | 11:05 - Next Lead | 12:45 - Detailed Lead View | 14:25 - Transferring a Call | 19:00 - Conclusion

Webinar: Dial-IQ User Training
What's in this video: Getting Started (Adjusting your settings and recording your voicemail message) | The Heads-Up-Display (How to take actions, leave messages, and transfer calls using the HUD) | Basic Call Functions (How to use Click-to-Dial, Schedule Dial, and create Call Queues) | Calling New Leads (Learn how to receive and call leads using Shotgun Connect and Control Connect))