Velocify LoanEngage 22.2 Release Notes

Velocify LoanEngage 22.2 Release

These are the release notes for the Velocify LoanEngage 22.2 Release. They include a high-level overview of new and updated features, fixed issues, followed by more detailed information and instructions where appropriate.

Refer to the online help and the Guides & Documents page for additional information and related documents.

What's in This Release

  • Dial-IQ: 
    • Time Zone Protect by State: Enables you to set different communication windows per state. Velocify admins can set different contact-time range rules for each of the 50 states and Washington DC. Leads will first be evaluated to determine both their Time Zone and their State before distributing or displaying in the Priority View. In addition, you can now apply these rules to all ad hoc outbound calls.
    • Fallback Number: Velocify admins can now configure a forwarding phone number to act as a backup, in case an Inbound Call cannot reach Dial-IQ. Since Inbound calls are key for your business, this feature enables you to continue receiving calls even in the rare event of an outage
  • Encompass Export Poster Enhancements: Encompass export poster will now trigger when leads are imported via ManuaImport when a status has a post associated to it
  • Field Management: Message displayed when scheduling a field addition updated to strongly discourage field addition during business hours

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System Requirements for Velocify

Have you reviewed the latest System Requirements?

Before downloading or applying this new release, it is important to verify the latest system requirements for Velocify client machines. Review the System Requirements for Velocify to ensure your environment meets the requirements needed to operate Velocify products successfully.

Next Section: Feature Enhancements