Velocify LeadManager 21.4 February Service Pack

Velocify LeadManager 21.4 February Service Pack Release

These are the release notes for the Velocify LeadManager 21.4 February Service Pack Release. They include a high-level overview of feature enhancements and fixed issues followed by more detailed information and instructions where appropriate.

Refer to the online help and the Guides & Documents page for additional information and related documents.

What's in This Release

  • Lead Management:

    • Manual Lead Import: Enhanced performance of this feature with quicker uploads and an improved user interface

  • Dial-IQ:

    • Live Coaching: User tiles on the Live Coaching page have been updated with a Call Type Indicator icon displaying the type of call taking place with the lead

    • Personal Identifiable Information (PII) Data Visibility: PII/sensitive data in SMS messages sent to leads are now masked

  • GUID:

    • Call History Reports and Distribution APIs: Call distribution details now available in Call History and Distribution APIs

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System Requirements for Velocify

Have you reviewed the latest System Requirements?

Before downloading or applying this new release, it is important to verify the latest system requirements for Velocify client machines. Review the System Requirements for Velocify to ensure your environment meets the requirements needed to operate Velocify products successfully.

Next Section: Feature Enhancements