Velocify by Ellie Mae LeadManager 20.2 December Service Pack Release Notes
Velocify by Ellie Mae LeadManager 20.2 December Service Pack Release
These are the release notes for the Velocify by Ellie Mae LeadManager 20.2 December Service Pack Release. They include a high-level overview of new and updated features, and fixed issues, followed by more detailed information and instructions where appropriate.
Refer to the online help and the Guides & Documents page for additional information and related documents.
What's in This Release
- New Abandonment Rate Pie Chart for Inbound Calls: Call History reports have been updated to display Abandonment Rate for Inbound Calls. Use the Abandonment Rate pie-chart to view and monitor the percentage of abandoned inbound calls. Mouse-over the pie-chart to view the number of total inbound and abandoned calls.
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System Requirement Update: Adobe Flash is no longer required for Velocify by Ellie Mae.
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System Requirements for Velocify by Ellie Mae
Have you reviewed the latest System Requirements?
Before downloading or applying this new release, it is important to verify the latest system requirements for Velocify by Ellie Mae client machines. Review the System Requirements for Velocify by Ellie Mae to ensure your environment meets the requirements needed to operate Encompass successfully.
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