Add an Organization

  1. On the menu bar, click Encompass, and then click Settings.

  2. On the left panel, click Company/User Setup, and then click Organization/Users.

  3. Click to select an organization folder, and then click the New icon. You may need to expand the hierarchy to the desired folder.

    • New organizations are added below the selected folder.

  4. On the Organization Details window, type the Organization and Description.

  5. In the Organization Information section:

    • Select the Use Parent Info checkbox to use the information from the organization above this one. If you select the checkbox, the remaining fields in this section are filled with the parent's information.

    • Type a Code if you want the Auto Loan Numbering feature to include an organization code at the beginning of assigned loan numbers.

    • Type name and address information, or click Select to open the Business Contacts window and select from the list of organizations you have already created.

  6. In the NMLS section, enter the organization's Nationwide Mortgage Licensing System (NMLS) license number.

    • Select the Use Parent Info checkbox to use the NMLS license number assigned to the organization above this one.

  7. In the MERS MIN section, enter the organization's seven-digit Organization ID assigned by the Mortgage Electronic Registration System (MERS).

    • Select the Use Parent Info checkbox to use the MERS Organization ID assigned to the organization above this one.

      Note: To apply this organization-specific MERS MIN numbering only to loans started by one of this organization's loan team members, use the Auto MERS MIN Numbering tool to enable the feature.

      Note: If entering information about loan originator compensation plans, refer to the LO Comp Plan instructions below.

  8. By default, license information is inherited from the organization directly above in the hierarchy. To edit the license information, clear the Use Parent Info checkbox, and then complete steps 9-14.

  9. In the Legal Entity Identifier section:

    • Click the Add icon to add an LEI. When the HMDA Profile pop-up window opens, select a profile and then click OK.

      • If the Use Parent Info checkbox is selected, clear the checkbox and then click the Add icon to select a different LEI.

    • Click the View icon to view LEI information.

    • Click the Edit icon to edit the LEI information.

  1. Refer to the Assigned Compensation Plans instructions below for information about completing the LO Comp Plan Details section.

  2. The Login Access section is used to determine if your organization's users will utilize Single Sign-On (SSO) when logging into Encompass. Administrators can set up the Login Access level for both organizations and individual users. Each user's log in experience is dependent on which log in level has been configured for the user. Refer to the Setting Up SSO for Encompass Guide for complete instructions and information for configuring your company's identity provider (IdP) and setting up SSO in Encompass.

  3. In the License section, select Use Custom Lender Profile for ECS to apply your company's theory of lending (including custom rules) to be applied when running Encompass Compliance Service (ECS) tests on a loan file.

    Note: Before you can use the custom lender profile for ECS, a named contact from your company must contact the ICE Mortgage Technology Technical Support team to complete a custom theory of lending questionnaire and identify any additional setup requirements. Note that the Encompass Compliance Service (ECS) is currently supported in Encompass Banker Edition only.

  4. Select a Lender Type from the list.

  5. If your company is a depository institution, select the company's Home State from the dropdown list.

    • The applicable laws of the home state are applied to the loan.

  6. If your company does business in more than one state, select the All State option from the list.

    • Or, if your company does business in just one state, select the state to display only the licenses for that state.

  7. In the Select column, select each license type that applies to your company.

  8. When you select a license, the Exempt checkbox displays. Select the checkbox if you do not want the Encompass Compliance Service to apply any license or compliance rules associated with that license in the property state. (The Encompass Compliance Service is currently supported in Encompass Banker Edition only.)

  9. Enter the License # (number), Issue Date, Start Date, and End Date license information. To enter data, click the row in the column and enter data in the text box provided.

    • The Issue Date is the date the license is issued to the loan officer.

    • The Start Date is the date that the loan officer’s license becomes associated with the company and they can start taking loan applications on behalf of the company. In most states this is referred to as the Sponsorship Date (not required in all states). Note that even if a loan officer has been issued a valid license, in many cases they can’t legally represent a new company until their license sponsorship transfers to their new employer.

    • To specify an expiration date, type the expiration date (MM/DD/YYYY) or click the dropdown arrow and click a date on the calendar in the End Date column.

    • When a state license expires, loan team members will not be able to assign loans in that state to the loan officer. If a loan has already been assigned to the loan officer and their license subsequently expires (or if the loan officer tries to originate a new loan after their license expires) they will not be able to enter the Subject Property State in the loan file. If the End Date field is left blank, Encompass assumes the license never expires.

  10. To enter the license status, click the row in the Status column, and then select an option from the dropdown list provided.

  11. To specify the Status Date (date that the status is in effect) and the Last Checked date (date that the status was last reviewed), type the status and/or last checked date (MM/DD/YYYY) or click the dropdown arrow and click a date on the calendar in the End Date and/or Last Checked column.

  12. If your company does business in Maryland or Kansas, select the appropriate option for Statutory Election for first lien, subordinate lien, junior, closed-end, and open-end loans for subject properties in Maryland or Kansas.

  13. Refer to the ATR/QM, Branch Settings for Overnight Rate Protection, and Assigned Compensation Plans instructions below for information about completing these sections.

  14. If your organization utilizes Encompass Consumer Connect websites, type the URL of the site you want to assign to the organization in the Site URL field, and then click the Search icon (magnifying glass). Encompass Consumer Connect site URLs that match the URL entered by the administrator (either exact matches or partial matches) are listed in the Consumer Connect Site URL pop-up window. There you can search for additional sites or select a site to assign to the organization. This search option was introduced in Encompass 19.1. (View the release notes)
  • Note that the Consumer Connect Site URL pop-up window will not display if you enter a partial URL in the Site URL field, and then click the Search icon, and the system returns only one search result or the system identifies an exact match for the URL that you are searching for. For these scenarios, the complete URL will be populated to the Site URL field. For all other scenarios, the Consumer Connect Site URL pop-up window will display and there you can select a URL from the list provided or conduct a new search.

  • Alternatively, select the Use Parent Info checkbox to populate the URL for the Encompass Consumer Connect site associated with the parent organization to this field.

If an Encompass Consumer Connect site is deleted, loan officers assigned to that site must be reassigned to an active Encompass Consumer Connect site. Otherwise, the borrower will see a 404: Site Not Found message after clicking the link in the notification email they receive from their loan officer.

  1. Click OK.

ATR/QM

ClosedSmall Creditor

Using the Small Creditor indicator included in the ATR/QM section of the Organization Details setting in Encompass Settings, you can indicate if your organization is a small creditor or rural small creditor. If the administrator selects Small Creditor, Encompass assumes the organization is a “small creditor” as defined under 12 CFR §§ 1026.35(b)(2)(iii)(B) and (C);

§ 1026.43(e)(5)(i)(D). If the administrator selects Rural Small Creditor, Encompass assumes the organization is a “small creditor” as defined under 12 CFR §§ 1026.35(b)(2)(iii)(A), (B) and (C); 1026.43(f).

  1. To indicate your organization qualifies as a small creditor or rural small creditor, select Small CreditorClosed (Usually a community bank or credit union that has less than $2 billion in assets and in the previous 12 months made 500 or fewer first-lien mortgages or Rural Small CreditorClosed (Usually a community bank or credit union that has less than $2 billion in assets, in the previous 12 months made 500 or fewer first-lien mortgages, and made more than 50% of its residential mortgage loans in counties designated as “rural” or “underserved”) from the dropdown list.

    Note: One of these options must be selected for the ATR/QM Eligibility checklist (in the ATR/QM Management tool) to render eligibility results in its Small Creditor Qualified Mortgage column.

  2. Click the Save icon.

  3. If you have more than one organization in your Organization//Users folder hierarchy, and you do not select the License section's Use Parent Info checkbox on the topmost organization, repeat these steps for each applicable organization.

ClosedExempt Creditor

The CFPB created specific exemptions and modifications to their Ability-to-Repay rule for community development lenders and housing stabilization programs. Using the Exempt Creditor indicator included in the ATR/QM section of the Organization Details setting in Encompass Settings, you can indicate if their company is a community development financial institution, community housing development organization, down payment assistance provider, or nonprofit organization and thereby qualifies for exemption from the ATR/QM rule.

  1. To indicate your company qualifies as an exempt creditor, select the option that best describes your business from the Exempt Creditor dropdown list: community development financial institution, community housing development organization, down payment assistance provider, or non-profit organization.

  2. Click the Save icon.

  3. If you have more than one organization in your Organization/Users folder hierarchy, and you do not select the License section's Use Parent Info checkbox on the topmost organization, repeat these steps for each applicable organization.

    Note: You also can make both of these ATR/QM small creditor indications on the License tab on the Company Information setting in Encompass Settings, however this is not required.

Branch Settings for Overnight Rate Protection

Enables authorized users to specify time and dollar limits for Overnight Rate Protection (ONRP) by branch.

Note:The Branch Settings for Overnight Rate Protection cannot be edited on the Administration folder's Organization Details screen.

  1. Select Use Parent Info to inherit the branch ONRP settings from the parent entity.

    Note: If selected, the branch ONRP settings cannot be edited.

  2. Click View/Edit Settings. The Branch Settings for ONRP pop-up window displays.

  3. Select Enable ONRP for the branch to enable the settings.

    • To enable these settings, you must also select Enable ONRP for Retail on the Lock Desk Schedule/ONRP tab under Lock Desk Setup.

  4. Select whether you want to Use Channel Defaults or Customize Settings.

    • If Use Channel Defaults is selected, the settings are populated by the global channel settings and cannot be edited.

    • If Customize Settings is selected, the settings can be edited.

  5. Select whether you want the ONRP coverage to be continuous or a specific time period.

    • The ONRP Start Time is set to the Lock Desk End Time and cannot be edited.

    • The ONRP End Time cannot be past the Lock Desk Start Time.

    • If Weekend/Holiday Coverage is selected, the ONRP End Time must be set to A.M.

    • If the Lock Desk is set for 24 hours, the ONRP Start Time is blank and the ONRP End Time is disabled for all ONRP settings (if central Lock Desk is set) or the corresponding ONRP settings (if Lock Desk is set by channel). For Saturday and Sunday, the Saturday/Sunday Hours checkbox is also disabled.

  6. If you select Continuous Coverage:

    • The ONRP End Time is set to the Lock Desk Start Time and cannot be edited.

    • Saturday Hours , Sunday Hours, and Weekend/HolidayCoverage are disabled.

  7. If you select Specify Time:

    • Enter the ONRP End Time. For Saturday and Sunday, you must select Saturday Hours and/or Sunday Hours first.

    • The Saturday/Sunday Hours fields are available if enabled in Lock Desk Hours.

  8. Select whether you want Weekend/Holiday Coverage.

    • If Saturday Hours and/or Sunday Hours is selected in Lock Desk Hours, the Weekend/Holiday Coverage checkbox is disabled.

  9. Select whether you want No Maximum Limit or not.

    • If selected, the ONRP Dollar Limit $ and ONRP Tolerance % are blank and cannot be edited.

    • If not selected, the ONRP Dollar Limit $ and ONRP Tolerance % can be edited.

    • ONRP Dollar Limit $ is a required field and supports up to 8 digits.

    • ONRP Tolerance % is an optional field and supports up to 2 digits.

  10. Click the Save icon.

Assigned Compensation Plans

In the Assigned Compensation Plans section:

  1. After you have created and activated a compensation plan, you can assign the plan to different organizations. Click the New icon.

  2. In the LO Compensation Plans window, click the compensation plan to apply to the organization.

    Note: You can assign a compensation plan to a company as well as branches within the company. With a company or branch compensation plan in place, you can then select the Use Parent Info checkbox to assign the parent company or branch plan to a child company or branch within the organizational hierarchy. If you select this checkbox without first assigning a plan to the parent company or branch, you will receive a warning message stating that there is currently no plan to assign, but any plans that are assigned to the parent company or branch in the future will be applied to the child company or branch.

  3. In the Details section, you can change the Start Date of the plan if necessary. By default, Encompass sets the Start Date to one day after the compensation plan was assigned to the organization (i.e., the "next day").

    • If there are no other plans assigned to the user, if the Start Date occurs today (i.e., on the “current day”) or on any other day prior to today, it cannot be changed. This helps ensure the accuracy of originator compensation audit reports.

    • If the plan has not started yet, you can change the Start Date to today or any day going forward from today.

    • If another plan is already in effect, the new plan must start the next day to ensure that two plans are not being applied to the originator on the same day.

      Note: The Earliest Change Date is calculated based on the Start Date and Minimum Term # Days fields. Once the plan is activated (i.e., when the plan is started), if an administrator tries to assign a new compensation plan before the minimum term of days is reached, a warning message is displayed that informs the administrator that the start date for the new plan occurs prior to the "earliest change date" (i.e., prior to the minimum term of days being reached). The administrator can then continue to add a plan or cancel the operation. Once the Earliest Change Date is reached, the warning message will no longer be triggered.

  4. Click Select.

    • The compensation plan is now listed in the Assigned Compensation Plans section. Click the plan to view its details in the LO Comp Plan section. You can change the Start Date of the plan if necessary However, if the current Start Date occurs in the past, it cannot be changed.

      Note: After you assign a plan, you may assign additional plans as needed. If you assign a plan with a start date that occurs prior to the Minimum Term # Days (i.e., the earliest change date), a warning message displays that states that you are assigning a plan prior to the earliest change date. You can cancel this operation or proceed with adding the plan. The end date for the current plan will be updated to one day prior to the start date of the second plan you just added.

  5. Click OK.

ClosedOrganization Details Field Help

Field Definition
Organization The name of the organization.
Description Additional text describing the organization.
Use Parent Info Select the checkbox to use the organization information from the parent. Changes to the parent's information are reflected in this organization.
Code An alpha-numeric value used by the Auto Loan Numbering feature. The code displays at the beginning of the loan number when a loan is started by a user who is a member of this organization.
Name The name of the organization. This name displays as the company name on loan forms, such as at the bottom of page 3 of the 1003.
Address The street address of the organization.
City The city in which the organization is located.
State The state in which the organization is located.
Zip The organization's ZIP code.
Phone The organization's phone number.
Fax The organization's fax number.
D.B.A. The name under which the organization does business (Doing Business As).
NMLS The organization's Nationwide Mortgage Licensing System (NMLS) license number.
Use Parent Info Select the checkbox to use the Nationwide Mortgage Licensing System (NMLS) license number assigned to the organization above this one. Changes made to the parent's information are reflected in this organization.
MERS MIN ID Select the checkbox to use the Nationwide Mortgage Licensing System (NMLS) license number assigned to the organization above this one. Changes made to the parent's information are reflected in this organization.
Use Parent Info Select this checkbox to use the Mortgage Electronic Registration System (MERS) license number assigned to the organization above this one. Changes made to the parent's information are reflected in this organization.
Lender Type The lender type that is appropriate for the organization.
Home State The home state where the organization is located.
Use Parent Info Select the checkbox to use the license information from the organization above this one. Changes made to the parent's information are reflected in this organization.

See Also

Encompass Consumer Connect Help Site

"Working with HOEPA and Ability-to-Repay Regulations" White Paper